At the 2020 Cash & Treasury Management conference, Sophia Wikander, Head of Nordea Connect at Nordea, talked about recent developments in e-commerce, especially in the light of corona. She gave a broader perspective from marketing, digital, IT and treasury and also presented Nordea Connect, Nordea’s e-commerce solution for corporations. In this post, you can watch Sophia Wikander’s 19 August 2020 presentation on video.
From Offline to Online
The Nordic payment market is unique on a global level, with a high digital adoption and frequent usage of mobile payments.
Changing consumer behaviors are also putting new pressures on merchants to adapt their payment and customer experiences to meet the high expectations of the customers. Traditional payments are moving from an offline environment to an online environment – where choice is provided to end users, and where companies can derive a lot of operational and data benefits.
Sophia Wikander, Head of Nordea Connect, Nordea
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